Please ensure you have followed these steps before contacting support. If you still need assistance you can submit a ticket at the bottom of this article.

Step 1:
Search our Knowledge Base & Community

Enter your question below to search our Knowledge Base and Community:


Have a pre-sales question?

Ask in the Pre-Sales Community topic or Contact us here.

Need help with your Secure Hunter Account?

Contact us here.

If you’ve purchased a product from , followed the steps above and still need assistance, please copy your order number from here and follow the link below to open a support ticket so we can help further.


No, I have not purchased a product

If you have not purchased a product you can post your question to the Community Forum orpurchase a product to access official Support.